Our Services
GLESSN provides comprehensive laboratory and epidemiology systems strengthening services across the Caribbean region, supporting healthcare facilities in achieving international standards and improving public health outcomes.
Training and Personnel Capacity Building
GLESSN supports countries in strengthening workforce capacity through structured, competency-based training programs tailored to national and regional public health priorities. Our approach ensures laboratory professionals, epidemiologists, and surveillance officers are equipped with the technical knowledge and practical skills required to deliver high-quality, reliable, and sustainable public health services.
Competency-based laboratory training programs
Epidemiology and surveillance capacity development
Training-of-trainers (ToT) models for sustainability
Workforce gap assessments and training needs analysis
Strengthened laboratories and health institutions
Developing adoptable and competent workforce
Improved data quality and reporting accuracy
Increased national preparedness for outbreaks and emergencies
Sustainable institutions and knowledge transfer
Epidemiology, Disease Surveillance
and Outbreak Management
GLESSN assists countries in enhancing their epidemiological capacity and disease surveillance systems to swiftly detect, investigate, and respond to outbreaks.
Key Areas of Support
- Strengthening national disease surveillance systems
- Training field epidemiologists in outbreak investigation
- Enhancing laboratory-epidemiology data integration
- Conducting rapid epidemiological assessments during outbreaks
- Establishing event-based surveillance and early warning systems
Impact Focus
- Improved early detection of public health threats
- Enhanced coordination between laboratories and epidemiologists
- Faster and more effective outbreak containment, reducing morbidity
- Strengthened national and regional disease surveillance networks
Mentorship and Technical Assistance
GLESSN partners with countries to provide tailored mentorship and technical assistance, enhancing laboratory diagnostics, epidemiological practices, and disease surveillance capacities. Our team works closely with local public health professionals to identify challenges, develop solutions, and strengthen institutional capacities for sustainable impact.
Impact Focus
- Enhanced capacity and operational efficiency of public health institutions
- Adoption of quality-driven practices in laboratories
- Sustainable improvement of public health outcomes
- Building leadership within laboratories
Key Areas of Support
On-site technical mentorship and hands-on coaching
Specialized support in:
- ▶Skills development and Capacity Building
- ▶Strategic Planning and Program Development
- ▶Coaching and knowledge transfer
Technical assistance in:
- ▶Accreditation preparedness
- ▶Gap and Follow-up Assessments
- ▶System and Process Improvement
- ▶Policy and procedure development
Quality Management Systems Development
GLESSN is committed to effectiveness and reliability within health programs and services. Our operational guidance in the design, development and implementation of quality management systems (QMS) for private and public institutions seeks to strengthen health systems' performance using conventional and technological advancements.
Quality Policy & Planning
Setting foundations for systematic quality
Leadership & Governance
Collaborative organizational engagement
Risk Management
Proactive identification and mitigation
Process Standardization
Identification and streamlining of workflows
Performance Monitoring
Measuring and tracking outcomes
Continuous Improvement
Ongoing refinement and stakeholder engagement
Impact Focus
Our Impact in Numbers
Specialized Services
Laboratory Accreditation Support
Complete guidance through ISO 15189:2022 accreditation process, including gap analysis, documentation, and implementation support.
Laboratory Assessment & Auditing
Comprehensive laboratory assessments using internationally recognized standards and best practices for quality improvement.
SLMTA Program Implementation
Strengthening Laboratory Management Toward Accreditation (SLMTA) program implementation and mentorship across Caribbean laboratories.
Quality Management Documentation
Development of comprehensive QMS documentation including policies, procedures, and quality manuals for laboratory operations.
What Our Partners Say
Dr. Sarah Mitchell
Lab Director, Jamaica
"GLESSN's support was instrumental in achieving our ISO 15189 accreditation. Their expertise and guidance made the complex process manageable and successful."
Michael Thompson
Quality Manager, Trinidad
"The SLMTA program implementation transformed our laboratory operations. GLESSN's training and mentorship were exceptional and highly practical."
Dr. Lisa Rodriguez
Public Health Officer, Barbados
"GLESSN's epidemiological support during the recent outbreak was outstanding. Their rapid response and expertise were crucial for effective containment."
Ready to Strengthen Your Laboratory Systems?
Partner with GLESSN to achieve international laboratory standards, enhance your quality management systems, and improve public health outcomes across the Caribbean region.
Contact Us